Skip to main content

Serving Kentucky and Tennessee with dedication.

About Our Agency - Setting Sun Cast Bright Highlights on the Various Attractions of Pigeon Forge Tennessee

Home » About Our Agency

With offices across multiple locations, we are committed to serving the diverse needs of our communities across these states.

About Mountain Valley Insurance.

Mountain Valley Insurance, proudly owned by Y-12 Federal Credit Union, is a full-service independent insurance agency serving individuals, families, and businesses across multiple locations. We are deeply committed to providing personalized insurance solutions and building lasting relationships rooted in community values and trust.

5

Office Locations

30

Raving Reviews

40

Years in Business

Our history.

Mountain Valley Insurance was established on August 1, 1976, with its first office in Barbourville, Kentucky. Over the decades, we’ve expanded our presence to include offices in Lexington, London, and Manchester, becoming a respected and reliable name in regional insurance services.

In 2008, First State Bank in Middlesboro, KY, acquired all Mountain Valley locations, enhancing our ability to provide both financial services and comprehensive insurance solutions throughout the region.

A new chapter: 7 Insurance acquires Mountain Valley Insurance.

We’re excited to announce that, effective July 1, 2025, Mountain Valley Insurance will officially merge with 7 Insurance. This partnership marks a significant milestone as we bring together two well-established agencies that share a deep commitment to service, integrity, and community.

Through this merger, we will expand our operations across Kentucky, double the size of our team, and broaden our network of insurance carriers—allowing us to offer even more choices and expertise to our clients.

Our unified agency will continue under the name Mountain Valley Insurance, featuring refreshed branding and a new website to reflect this exciting evolution.

Although our appearance is changing, our core values remain unchanged. You can continue to count on us for the same dependable service, trusted advice, and customized insurance solutions you’ve always known.

Find Your Coverage

We’re here to help you explore your coverage options.

Request Quote

Read Our Reviews

Real clients. Real reviews.

Read Our Reviews

Contact Mountain Valley Insurance

 
  toll-free

 865-381-0512 fax

Partner-Keystone
Partner-Hanover
Partner-Safeco
Partner-Trusted-Choice-Independent-Insurance-Agents

A Legacy of Reliability and Service

At Mountain Valley Insurance, we’ve built our reputation on trust, consistency, and local knowledge. We partner with financially strong and reputable insurance carriers to provide you with reliable, cost-effective coverage options.

Our experienced team is dedicated to guiding you through every step of your insurance journey—ensuring you feel informed, supported, and confident in your choices.

Connect With Us

Mountain Valley Insurance has five offices, and is licensed in TN and KY.

Let’s Get Started

  1. Step 1Fill out the form.
  2. Step 2Review your options with us.
  3. Step 3Get the coverage you need.

Request an Insurance Quote

"*" indicates required fields

This field is for validation purposes and should be left unchanged.
Name
Please do not include sensitive, private information in this area.

Don’t like forms? Contact us at or .